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Fair Entitlement Guarantee logo
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The department has introduced Azure Business to Customer (Azure B2C) access requirements to this portal. This replaced the eCitizen authentication system. Users will require a smart device with Microsoft Authenticator, or a similar authentication application installed to access the portal.

New and existing users from 21 May 2025 will need to sign up for a Azure B2C account to link to your IP Portal account.

Guidance on the registration process is available in the factsheet How do I access FEG IP Online Services, or contact your firms IP Portal system administrator for assistance.

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Welcome to FEG IP Online

FEG IP Online is the system that the Department of Employment and Workplace Relations and insolvency practitioners use to exchange information relating to claims for assistance under the Fair Entitlements Guarantee (FEG) Programme.

What is FEG

FEG is a scheme to assist employees whose employment has ended due to an insolvency event with their employer. FEG provides financial assistance, called an advance, to cover certain employment entitlements that are owed.

FEG is a legislative scheme established under the Fair Entitlements Guarantee Act 2012 which commenced on 5 December 2012.

Working Together

The Department of Employment and Workplace Relations relies on a productive partnership with insolvency practitioners to administer assistance under the FEG Act. The mutual objective for the department and insolvency practitioners is to work closely together to:

  • determine employee debts quickly
  • expedite lodgement of effective FEG claims
  • make accurate decisions on FEG advances.

Insolvency practitioners are the primary contact for employees who are owed employment entitlements as a result of an insolvency event with their employer. To verify outstanding employment entitlements for effective and eligible claims we usually rely on insolvency practitioners to provide information from company books and records.

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Phone Number
(02) 6240 0440
Email
FEGIPOnline@dewr.gov.au
Website
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